1. Warranty Coverage

We offer a standard manufacturer warranty for all products purchased from Hakito.xyz. The warranty covers manufacturing defects and hardware malfunctions that occur under normal usage conditions. The following products are covered by our warranty:

  • Everyday Laptops
  • PC Components (such as motherboards, graphic cards, and memory modules)
  • Gaming Laptops

Please note that warranties may vary based on the product and manufacturer. For detailed information regarding specific products, refer to the manufacturer’s warranty terms provided in your product’s documentation.

2. Warranty Period

  • Everyday Laptops: Typically, 1 to 2 years from the date of purchase.
  • Gaming Laptops: Typically, 1 to 3 years from the date of purchase.
  • PC Components: Typically, 1 to 3 years from the date of purchase.

The warranty period starts from the date of purchase, as indicated on your invoice or order confirmation.

3. What’s Covered Under Warranty?

Our warranty covers defects in materials and workmanship. If your product fails due to any of the following, it will be covered under warranty:

  • Faulty hardware or internal components
  • Issues arising from defective manufacturing
  • Malfunctions that occur under normal usage and without user damage

4. What’s Not Covered Under Warranty?

The warranty does not cover damage caused by:

  • Accidental damage (e.g., drops, spills, physical impacts)
  • Misuse or unauthorized modifications
  • Wear and tear from normal use (e.g., battery degradation over time)
  • Issues caused by third-party software or external devices
  • Products that have been opened or repaired by unauthorized parties

5. How to Claim Warranty

If you believe your product is eligible for warranty service, please follow these steps:

  1. Contact Us: Reach out to our customer support team at admin@hakito.xyz or call us at [insert phone number]. Provide your order number, a description of the issue, and any troubleshooting steps you’ve already tried.
  2. Submit Your Product: If your claim is valid, we’ll guide you on how to send the product back for inspection or replacement. You will be provided with a shipping label for the return process.
  3. Inspection and Resolution: Our team will assess the issue and determine if it’s covered by the warranty. If it is, we will repair, replace, or issue a refund depending on the product’s condition and the manufacturer’s policy.

6. Refunds & Replacements

  • Replacement: If a defect is confirmed, we will replace the faulty product with a new or refurbished unit of the same model.
  • Refunds: In cases where a replacement is not possible, we may offer a refund in accordance with the manufacturer’s policy and the condition of the returned item.

Please note that refunds or replacements are subject to the product being returned in its original condition, with all accessories and packaging intact.

7. Extended Warranty Options

For some products, we offer extended warranty services beyond the standard period. If you’re interested in extending your warranty, please contact us for more information and to purchase an extension.

8. Warranty Exclusions for International Orders

For international customers, please note that warranty coverage may vary based on your location. Some products may require shipping back to the country of origin for warranty service. Additionally, local laws and policies may apply, and shipping fees for international returns may be the responsibility of the customer.

9. Disclaimer

Hakito.xyz’s warranty policy is subject to change based on the manufacturer’s terms and conditions. We will notify you of any significant updates to our warranty policies.

Contact Us

For any questions about our warranty policy or if you need assistance with a warranty claim, please contact us: